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Most potential switchers are likely to go down the second road: re-implementation.

Coupled with the fact that businesses using newer versions are less likely to be motivated to upgrade to Dynamics 365, the number of organizations utilizing the upgrade method is probably fairly low.

The versions that can be directly upgraded from are relatively new, with relatively few users compared to versions that have been around longer. So, if you’re running a recent version of Dynamics, you can take the “upgrade” route to Dynamics 365, where your data and customizations will be converted into their new cloud-based environment.

So, if you’re currently using Dynamics CRM 2011, you’ll need to update your software to the CRM 2013 version, then 2013 SP1, then 2015, and finally to 2016, before you can make the final jump to Dynamics 365. It’s important to note that you can only upgrade to Dynamics 365 from the most recent version of your current software you can’t skip over versions and hop straight to the cloud.įor example, if you’re a Dynamics CRM user and you want to upgrade to one, or a full plan, of Dynamics 365’s CRM apps, you need to be running the most recent version of Dynamics CRM to bridge over to Dynamics 365. Which one you choose will depend on how much of your existing solution you want to take with you, and how old that solution actually is. There are a few options when it comes to the technical move to Dynamics 365. Let’s take a look at the costs, practicalities, and options involved when migrating to Dynamics 365. If you’ve decided to migrate from an older, on-premise version of Dynamics - such as Dynamics AX or Dynamics CRM - to Dynamics 365, you probably have a few questions about what the process actually entails, and how much it’ll set you back. Users of cloud-ready Dynamics apps such as CRM Online or NAV 2018 have the option to upgrade at renewal, but if you’re an on-premise user, you’ll need to decide whether the time is right for you to make the change. Recently, we looked at the pros and cons of implementing Dynamics 365 in the cloud if you’re rolling out Dynamics in your business for the first time.īut what about when you’re upgrading your Dynamics solution? What kind of challenges might you face when switching from a legacy Dynamics software to a new, cloud-based app?